| Lesson 1 |
Postponing a Meeting |
| Lesson 2 |
Handling a Customer Claim |
| Lesson 3 |
Placing an Order over the Phone |
| Lesson 4 |
Visiting Customers |
| Lesson 5 |
Setting up a Plan after Work |
| Lesson 6 |
Handling a Situation with an Out-of-Order Office Machine |
| Lesson 7 |
Talking about Company Relocation |
| Lesson 8 |
Dispatching an Employee to a Local Site |
| Lesson 9 |
Attending a Trade Exhibition |
| Lesson 10 |
Picking a Restaurant for a Team Dinner |
| Lesson 11 |
Explaining about the Sales Result |
| Lesson 12 |
Transferring Ownership of Work |
| Lesson 13 |
Talking about How to Spend the First Paycheck |
| Lesson 14 |
Picking up a Buyer |
| Lesson 15 |
Planning a Vacation |
| Lesson 16 |
Wedding Congratulations |
| Lesson 17 |
Getting Approval for a Travel Budget |
| Lesson 18 |
Managing Employee Complaints |
| Lesson 19 |
Factory Tour |
| Lesson 20 |
Negotiating Clauses in a Contract |
